Our Privacy Policy

Thank you for visiting Shivam Sinha Academy (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and related services.

By accessing or using shivamsinhaacademy.com (the “Site”), you consent to the terms of this Privacy Policy.

**Information We Collect**

1. Personal Information:

– We collect personal information such as your name, email address, phone number, and billing information when you register for our courses or make a purchase.
– We may collect additional information you provide voluntarily, such as feedback, reviews, or survey responses.

2. Payment Information:

– We use Razorpay for payment processing. As such, we do not collect or store your credit/debit card details. All payment transactions are encrypted and processed securely by Razorpay. Please refer to Razorpay’s privacy policy for more information.

3. Usage Information:

– We collect information about your interactions with our website, such as the pages you visit, the courses you enroll in, and your progress within the courses.

4. Device Information:

– We may collect information about the device you use to access our website, including the device type, operating system, and browser.

**How We Use Your Information**

1. Provide and Improve Services:
– We use your personal information to provide you with access to our courses, process payments, and offer customer support.
– We use aggregated and anonymized data for analytical purposes to improve our courses and website functionality.

2. Communications:

– We may send you emails or notifications regarding your account, transactions, and updates about our services.

3. Marketing:

– With your consent, we may use your email address to send you promotional materials or newsletters. You can opt-out of these communications at any time.

4. Legal Obligations:

– We may disclose your information to comply with legal obligations or respond to lawful requests.

**Information Sharing**

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

**Security**

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

**Your Choices**

You can manage your communication preferences and update your personal information by logging into your account. You may also contact us to request access, correction, or deletion of your personal information.

**Changes to Privacy Policy**

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on the Site.

**Contact Us**

If you have any questions about this Privacy Policy or our practices, please contact us at [email protected].

By using Shivam Sinha Academy, you agree to the terms outlined in this Privacy Policy.

Shivam Sinha Academy

17 January 2024